Wednesday, 29 March 2017

[Hotel Review] - Aloft Bangkok (Stylish Suite), Bangkok, Thailand (27 Feb - 1 Mar 17)

Signage of Aloft Hotel at the entrance

Location

Aloft Sukhumvit 11 is located on Suhumvit Soi 11 and within 5 mins walk from Nana BTS station. Nana is one stop away from Terminal 21 Shopping Mall and 3 stops away from Central World. There are a couple of 24-hour convenient shops along Soi 11 from the hotel. The hotel is along the street where pubs are located, making it a great place to stay for guests who pubs.

The Suite

I checked into the Stylish Suite in Aloft Bangkok. There are 2 types of suites in Aloft Bangkok, Savvy and Stylish Suite. The expansive Stylish Suite has a total floor space of 62㎡, spreading across the living room, the bedroom and the bathroom. 

Living Room

Entering the main entrance to the suite, the living room is the first room that greets guests. A door on the right of the entrance is a door that leads into the bathroom. Directly in front of the main door to the suite sits a round table with 4 chairs. This forms the dinning room to the suite. A little further into the suite, round the corner, the suite opens up into the living room with a couch and a coffee table facing the flat screen TV sitting on a TV console. The mini bar area is built into the wall on the left of the living room, where one can find the fridge nicely tucked away inside a cabinet. On top of the cabinet is a coffee maker and an electric kettle together with some reading materials stowed on the shelving on top of the coffee maker. The right wall features 2 large windows that allows sufficient natural light to shine into the living room of the suite. The suite seem lack of maintenance. The light bulbs in the living room seem to have blown and the door to the bedroom was dislodged.

Dinning table in the living room
Couch in the living room with a coffee table between the couch and the TV. The light bulbs in this suite doesn't seem to work
Mini fridge (drinks are chargeable)
Mini bar area and a rack with reading materials on top
The door to the bedroom seem dislodged

Bedroom

Through a sliding room, I entered the bedroom of the suite. Sitting in the middle of the bedroom is a King-size bed, placed by the wall that separates the bedroom from the bathroom. The sleep quality of the king bed is excellent, which provided me with a great sleep throughout the night. I am not a fan of soft pillows, and I find the pillows in Aloft Bangkok's Stylish Suite to be just nice for my liking. The bed is facing another flat screen TV that is mounted on the wall, between yet another 2 large panel windows. The spacious bedroom has a bedside table on either side of the bed that comes with power sockets on both sides for guests to charge their lifestyle devices. Next to the wall mounted TV, along the wall that separates the bedroom from the living is where a small work desk is located. There is a panel on the wall that allows guests to plug in their laptops to the TV between yet another 2 power sockets. The bedroom looks a little bare as there are no furnishings on the other end of the bedroom. The door to the bathroom is found near to the door into the bedroom.

King bed in the bedroom
Flat screen mounted on the wall facing the king bed 
Work desk in the bedroom

Bathroom

Passing through the door to the bathroom, guests will be delighted with the size of the bathroom. Stretching the entire length of the bathroom, the expansive bathroom does not feel cramp. At the furthest end of the bathroom, sits a large bathtub with Jacuzzi jets. Next to the bath tub are 2 cubicles, one being the walk-in shower and another being the toilet. The clever use of glass enclosing these 2 cubicles makes the already large bathroom appear even more spacious. Opposite the door to the bathroom from the bedroom, are a couple of his and hers sink with plenty of counter top space for guests to stow their additional toiletries.

A huge bathroom in the Stylish Suite of Aloft Bangkok
Large Jacuzzi bathtub
Walk-in shower cubicle 
Aloft Bangkok uses Bliss bath amenities
Toilet cubicle
His and hers sink in the bathroom
I like the design of incorporating the closet space as part of the bathroom, which provides not only convenience for guests to dress after a shower, it also makes the entire bathroom bigger. The closet space includes a  wardrobe, which is capable of taking up to 1 week's clothing for 2 guests and a 6-tiered cabinet space with the lower 2 being drawers. This cabinet space provides alot of storage for guests. The in-room safe is located on the middle shelf space here. Opposite the wardrobe are a couple of ledges for guests to put their luggage on. The other door to the bathroom is located next to the ledges for luggage, which is positioned next to the main entrance to the suite.

Wardrobe is located in the bathroom 
Decent closet space in the suite
Ledges where guests can put their luggage on

Breakfast

Breakfast is served in Crave Restaurant located on level 8 of the Aloft Bangkok. There are a wide selection of Thai and western cuisines for breakfast. The food is delicious and filled me up sufficiently with energy to explore the streets of Bangkok. There is even an egg station, where the chef would cook up a variety of ways to cook eggs, according to the liking of guests. There are juices and a selection of coffees from cappuccino to lattes to brewed coffee. Guests would have to specify latte or cappuccino in order to be served those, otherwise the waiting staff will serve brewed coffee.

Breakfast is serve in Crave Restaurant on level 8 
Entrance to Crave Restaurant
Crave Restaurant
Breakfast is served in Crave Restaurant

Swimming Pool

The Swimming pool is located on level 10 of Aloft Bangkok. The infinity pool is rather small, but sufficient for one to do a few decent laps in. There are a number of sun beds for guests to tan on. There is also a wading pool for junior guests to cool off the hot climate of Bangkok.

Swimming pool is located on level 10 of the hotel

Service

Service in Aloft Bangkok is mostly good. My first interaction with the staff in Aloft Bangkok starts when the friendly bellboy assisted me with my luggage the moment I alighted from the cab. They took great care of my luggage so that I do not have to lug it up the flight of staircase into the lobby of the hotel.


The staffs at the reception were a gem in the hotel. I felt welcome immediately with my first interaction with the lady whom processed my check-in. The lady, greeted me with the signature Thai "wai", is always wearing a smile. She checked me in swiftly and gotten another staff to help me with my luggage to my suite.

Staffs at the reception took alot of initiative to help me resolve my damaged luggage issue with the airlines. They provided me with excellent advise and took the initiative to help me call the airlines and the luggage repair company. One of them even used his personal mobile phone and took pictures of my luggage in case I hadn't done that. The staff have gone above and beyond his call of duty to help me resolve my luggage issue.


The service at Crave restaurant  was a stark difference from that at the reception area. The service was mediocre with staffs appearing to be not interested in providing good service. The staff at the door, did not have a smile on her face and was seen talking to her colleagues most of the time. Empty plates on the table was not cleared, until I had to stack 3 plates than would someone come to clear the plate. The chef at the egg station seem to be in a foul mood on both mornings when I was at Crave for breakfast.

Overall

The expansive suite has a lot of space for guests. The suite is huge and the sleep quality on the bed is excellent. I had a comfortable stay in the suite. The service is generally positive with the staffs at the reception area providing the best service. These staffs were always seen smiling and went their way to help me. The service rendered by the staff at Crave Restaurant was mediocre, however this did not deter me from returning to the hotel. 

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