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Singapore Airlines deployed the B777-200 for SIN-BKK |
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Singapore Airlines A330-300 is used from BKK-SIN |
On The Ground
SIN-BKK
Check-in
Singapore Airlines uses Terminal 2 in Singapore Changi Airport for flights departing to Bangkok. Check-in counters for SQ are located in rows 3 and 4, with row 4 catering for passengers who opt for self check-in and baggage drop offs. We used the counters in row 3 to check-in due to our bulky luggage. There was no queue at the check-in counter probably due to SQ encouraging their passengers to use the self check-in counters, as there are ground staff deployed at the check-in rows to direct passengers to the self check-in machines. We were greeted by a friendly ground staff who processed our check-in with haste and reminded us the boarding gate and the time to be at the gate. Singapore Changi Airport is a shopping haven with lots of activities for passengers to spend their timing waiting for their flight. Other than numerous luxury brand boutiques, duty free cosmetics and liquors, there are activities such as gardens, movie theatres, snooze areas for passengers to kill their time.
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Singapore Airlines SIN-BKK departs from Terminal 2 in Singapore Changi Airport |
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Passengers traveling on Singapore Airlines checks in from Row 3 in the terminal building |
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Empty queue at the check-in counters |
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Artwork in Singapore Changi Airport Terminal 2 |
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Singapore Airlines departs from Gate E4 in Singapore Changi Airport |
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Walking down the aerobridge towards my Singapore Airlines flight |
BKK-SIN
SIN-BKK
Singapore Airlines uses B777-200 for this leg of the flight. The Economy Class cabin look aged as I entered the aircraft, which signals the airlines would either replace the aircraft or refurbish it. Despite the aged look, the cabin is still bright, thanks to the white lighting used in this aircraft. The seats are arranged in a 3-3-3 configuration, draped in hues of blue and purple. Comparing to the newer aircrafts, the seats onboard Singapore Airlines B777-200 looks more comfortable with thicker cushioning. A stark difference from my previous experience with Singapore Airlines (some 7 months back), no pillows or blankets were placed on the seats. It seem that Singapore Airlines is cutting back budget. Pillows and blankets are available upon request.
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Singapore Airlines B777-200 Economy Class cabin is decked out with blue and purple seats |
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Seat onboard Singapore Airlines B777-200 Economy Class cabin |
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Economy Class cabin ambience onboard Singapore Airlines B777-200 |
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Front gallery and peeking into Business Class cabin onboard Singapore Airlines B777-200 |
The lavatory is of a decent size, almost the same as its newer counterparts. The use of mirrors in the lavatory made it look bigger than it actually is. Despite the aged look, the lavatory is very well maintained. Singapore Airlines places additional amenities such as toothbrush, comb in their lavatory which is getting rare for Economy Class onboard other airlines. On top of these amenities, the standard amenities such as mouth wash, hand moisturiser and hand soap are also available.
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Mirrors in the lavatory onboard Singapore Airlines B777-200 |
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Mirrors in the lavatory onboard Singapore Airlines B777-200 |
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Coat hangar found on the door to the lavatory |
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Sink in the lavatory onboard Singapore Airlines B777-200 |
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Toilet inside the lavatory |
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Amenities found in the lavatory onboard Singapore Airlines B777-200 |
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Additional amenities provided by Singapore Airlines. Not all airlines provide these amenities these days |
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Amenities in the lavatory onboard Singapore Airlines |
BKK-SIN
Similar with the previous sector, the lavatory is of a decent size and was very well lighted. Unlike the lavatory in the B777-200 which uses mainly white lighting, the A330-300 lavatory uses yellowish lighting, which makes it feel comfortable. There are Hollywood style lighting in the mirrors of the lavatory onboard this aircraft. Again the clever use mirrors makes the lavatory feel bigger than it is. The standard amenities such as hand soap, mouth wash and hand moisturiser are found in the lavatory. On top of these, additional amenities such as toothbrush and combs are also found in the lavatory.
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Sink in the lavatory onboard Singapore Airlines A330-300 |
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Toilet in the lavatory onboard Singapore Airlines A330-300 |
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I like this pedal onboard Singapore Airlines A330-300 lavatory for activating the trash bin lid |
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Hollywood style lighting on the mirrors in the lavatory |
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Amenities in the lavatory onboard Singapore Airlines A330-300 |
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Amenities in the lavatory onboard Singapore Airlines A330-300 |
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Coat hangar on the door in the lavatory onboard Singapore Airlines A330-300 |
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Mirrors in the lavatory onboard Singapore Airlines A330-300 |
The Seats
SIN-BKK
Despite its aged look, the seats onboard Singapore Airlines B777-200 are comfortable and well maintained. Thanks to the thicker cushioning for the seats, it feels as though the seats hugs around my body. Seats in Economy Class cabin are 32" in pitch and 17.5" wide. The legroom is good on the Economy Class cabin. Tray tables are the standard single piece, which is different from the bi-fold design in their A330-300. The placement of a small cup holder on the back of the tray table is a good design which allows passengers to stow their drinks when the tray table is folded up. Seat recline button is found on one of the armrests, while the IFE controller is stored on the other armrest on each seat. Unlike its more modern counterparts, there are no USB or power sockets onboard Singapore Airlines B777-200 aircrafts.
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Economy Class seats onboard Singapore Airlines B777-200 |
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Legroom is decent in the Economy Class onboard Singapore Airlines B777-200 |
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Cup holder on the back of the tray table |
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Seat recline buttons in the Economy Class seats onboard Singapore Airlines B777-200 |
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2-tier seat pocket onboard onboard Singapore Airlines B777-200 |
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Tray table in the Economy Class cabin onboard Singapore Airlines B777-200 |
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Singapore Airlines B777-200 flight safety card |
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Seat pocket contents onboard Singapore Airlines B777-200 |
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Cabin lighting onboard Singapore Airlines B777-200 |
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Cabin ambience in Economy Class cabin onboard Singapore Airlines B777-200 |
BKK-SIN
The seats onboard Singapore Airlines A330-300 are very comfortable despite appearing to be thinner in the cushioning compared to their B777-200 counterpart. It has a pitch of 32" and width of 19". Legroom seem slightly better than the B777-200 in the Economy Class section. The multiple pocket seat pockets is a welcomed addition in the Economy Class section as it allowed me to store various small items that I carried onboard. A coat hanger can be found in every seat as well as the audio input and USB connector, which allows passengers to charge their mobile devices inflight. Tray tables are bi-fold, allowing passengers to use the tray table and still allow passenger sitting in the window seat to gain access to the aisle without having to put away the tray table. A small mirror on the back of the tray table is a nice touch to the design of Singapore Airlines Economy Class onboard the A330-300. On the top left corner, next to the IFE screen is a small pocket that allows passengers to store small item, a cup holder is also found in this area, which means passengers can put away the tray table and not have to hold their drinks on their hands. The seat recline button ad headphone jack is found on the armrest of each Economy Class seat.
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Singapore Airlines Economy Class seats onboard A330-300 |
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Legroom is excellent in Economy Class onboard Singapore Airlines A330-300 |
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Cup holder found on the left of the IFE screen along with a coat hangar |
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I like the design of the seat pocket with a lot of small compartments to store small items in Economy Class onboard Singapore Airlines A330-300 |
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Singapore Airlines A330-300 flight safety card |
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Seat pocket reading materials onboard Singapore Airlines A330-300 |
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Bi-fold tray table with mirror in Economy Class onboard Singapore Airlines A330-300 |
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Tray table fully extended in Economy Class onboard Singapore Airlines A330-300 |
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IFE in Economy Class onboard Singapore Airlines A330-300 |
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Seat recline button in Economy Class onboard Singapore Airlines A330-300 |
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Headphone jack is found on the armrest in Economy Class seat onboard Singapore Airlines A330-300 |
In-Flight Entertainment
Meal Service
SIN-BKK
As the SIN-BKK leg lasts around 2 hours, flight attendants sprung into action preparing the meals soon after the seat belt sign is turned off. On this leg of the flight, passengers are given the meal options of Chicken Sausage with Egg or Fish with Rice and Omelette for breakfast. Passengers are also treated with the standard drink options such as soft drinks, beer and various juices. I opted for the Sausage option, which is tasty and well seasoned. The fried eggs are done perfectly and the mash potatoes are moist. Despite portion looking small, it is enough to fill my stomach. Each meal comes with fresh fruits and chocolate mouse cake, which are tasty as well. My friend opted for the Fish and Rice, which is well flavoured and tasty. The omelette is full of flavours as well.
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Flight attendants doing their meal runs shortly after the seat belt sign is turned off |
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I took the Chicken Sausage and Egg option |
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My friend had the Fish with rice and omelette |
BKK-SIN
For this leg of the flight, passengers are given the option of Chicken with Rice or Beef with potato option. I took the Chicken with Rice option which comes with apple and prawns as appetiser and coconut cake as dessert. The chicken is well marinated and is very tasty. The prawn is well poached but the apple is a little to sour for my liking. Standard drinks such as soft drinks, juices and beer are available for passengers.
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Flight attendants doing meal run service |
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I took the Chicken and Rice option for this leg of the flight |
Service
Service onboard Singapore Airlines is impeccable on both legs. For the SIN-BKK leg, the excellent service started at the time of boarding. Flight attendants are seen helping passengers with the carry-on luggage and helping passengers settling into the seat before taking off. Service is always done with a smile. As my sister is traveling with my young nephew, flight attendants are seen checking on them constantly to ensure they are comfortable and well taken care off.
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Flight attendant distribution hot towel before taking off |
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Flight attendants attending to the needs of passengers during meal service runs |
The service on the BKK-SIN leg is nothing short of excellent as well. The team of flight attendants were friendly and did not feel imposed upon when requesting for items such as additional bread or drinks or even blankets. During the fight, Eunice Tan made us feel comfortable and ensured that all our requests are being attended to. Usually flight attendants would forget about requests for drinks during meal service. This is not the case for Eunice. Despite the drink I wanted was not in her cart, Eunice offered alternatives and promised to get back to me after servicing the section she was responsible for. Eunice was seen rushing back to the galley after doing her job and emerge with the drinks I wanted. Eunice was also attentive when she noticed that my drink was finished, she took the initiative and asked if I need more drinks. This is the first time I encountered such attentive service onboard Singapore Airlines. Eunice was attentive to my sister as well. During meal time, she was seen suggesting to my sister to be served meal first, so that my brother-in-law can "entertain" my nephew. Eunice took note of the meal option for my brother-in-law and returned later to check if my sister has finished her meal. After clearing the meal tray from my sister, Eunice promptly returned with my brother-in-law's meal.
The other crew onboard that truly stands for what the Singapore Girl means is Ploypom. When I requested for a blanket from Ploypom, she responded to my call for attendant promptly and took the initiative of bringing 2 blankets, with the other 1 for my friend as well. Such thoughtful gesture surprised me, Ploypom did not only do what was requested, she went above and beyond that.
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